ICA was engaged to assist in the deployment activity for the IAM program. The initial step was to define a program of work, aligned to the Roadmap, that would deploy the infrastructure while providing distinct benefits to the university. A program developing the following was devised:
- Centralised governance over UNIX systems to reduce the work associated with on-boarding and off-boarding of staff that require access to UNIX systems within their faculty.
- Faster on-boarding for new staff, including casual and seasonal staff.
- Improved contact information to be made available to the university community.
- More appropriate removal of system access rights as a result of more detailed user information in the Enterprise Directory.
- Internet Commerce Australia – Corporate Profile – Identity & Access Management Consultancy.
- Smarter Logon for Staff Intranet applications will be experienced by users accessing applications via the University’s Portal. .
- Enhanced Library experience to be provided with no need for staff to present in-person prior to first use.
- Improved security will be afforded with the adoption of a single, lifetime identifier.
A balanced scorecard approach was followed to develop a cost/benefit analysis for the initial
deployment stage. It was recognised that the new IAM environment will impact the business
processes within the university. A baseline survey was used to quantify the related benefits.